60-Day Try Defy Guarantee

Any new relationship can be scary, which is why we want to give you plenty of time to try them out. Spoiler… you’re going to love them!

Start your 60 days with GDEFY

See for yourself

Experience the life-changing comfort and relief that only GDEFY can provide. Allow time for your body to adjust. See details below.

Free Returns & Exchanges

Not in love? Send them back for a full refund or exchange within 60 days of original shipping date. Start here »

ALLOW TIME FOR YOUR BODY TO ADJUST

Generally, our shoes require a break-in period as new muscles are being used and alignment is being restored. We recommend breaking in your new shoes over 3-5 days, incrementally increasing the daily wear time. Start with 1-2 hours the first day, and increase daily as comfortable.

First time use may cause some initial discomfort as your body adjusts to realignment and a new way of standing and walking. Soreness in your knees, feet or arches is normal and should pass with regular use and strengthening.

If discomfort persists or increases after regular use, we recommend consulting a medical professional to ensure you have selected the appropriate footwear.

FAQs


Please use our online return system for faster returns by visiting here or contact customer service at 1-800-429-0039.

  1. Return shipping is complimentary within the contiguous US when you use our returns system. However, if you are located in Hawaii, Puerto Rico, Alaska, Guam, the Virgin Islands, or any country outside of the United States, you will be responsible for the return shipping costs. The return shipping address for Gravity Defyer Returns is 8111 Eastgate Blvd, Mount Juliet, TN 37122.
  2. Please ensure that you send your returns back within 60 days of the original shipping date
  3. Remember that any original shipping and handling fees incurred at the time of purchase are non-refundable.
Disclaimer: US continental shipping only. Credit or debit card authorization required. Bank hold on funds may apply to debit card authorizations. Final payment will automatically be processed thirty days after the order has been shipped.