Privacy Policy


Gravity Defyer operates the https://www.gravitydefyer.com website.
Last Updated And Last Revision : February 27, 2019

This page is used to inform website visitors of our policies regarding the collection, use, and disclosure of personal information when a person or persons decide to use our website, services, and/or products (herein referred to as our “Service”). If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the Service. We will not use or share your information except as described in this Privacy Policy.

Personal Information Collection and Use

We may collect or require you to provide us with certain personally identifiable information to improve the shopping experience while using our Service. The information may be used to contact or identify you internally and/or privately. Information used is as follows:

  • Name, Address, Phone Number, Email Address
  • Transaction History
  • Online navigation and visitor information collected through cookies and pixel tags

We may use the following information to help us better understand how our customers find us, use our Service online, and how to improve your shopping experience. Information collected is as follows:

  • The webpage you got to our website from & site visits
  • IP addresses, page views, traffic patterns, browser information and reference site domain per website visit (refer to Log Data)
  • Transaction payment information (i.e credit card numbers, authorization information) in some cases is stored securely for customer convenience, but is not accessible to employees except in a masked (hidden) format.

Note: We do not physically store payment information. Previously saved payment methods, such as debit and credit card information, can be removed from account upon request or by logging into your account via our website.

Log Data

We want to inform you that whenever you visit our Site, we collect information that your browser sends to us called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service for their sales or marketing use. If you would like to opt out of targeted advertising, click HERE

Links To Other Sites

Please note that https://www.gravitydefyer.com may contain links to other websites. We are not responsible for the privacy practices of these other websites. Your access to these external websites is entirely at your own risk. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Service Users

We may employ third-party companies and individuals due to the following reasons:

  • Maintain data security
  • Ship products and track delivery
  • To facilitate our Service, provide the Service on our behalf, perform Service-related services
  • To assist us in advertising and analyzing our services, content and usage.

We want to inform our Service users that these third parties have access to limited personal information to perform the tasks assigned to them on our behalf. However, they are prohibited from disclosing or using the information for any other purpose including sales or marketing. The companies must meet the privacy standards set in place by the Direct Marketing Association. Gravity Defyer partners with reputable companies for services which include credit card processing, shipping, name and address verification, fraud protection or investigation, and market research. We do not share or sell email or physical addresses, personal information, or customer information to any third parties for their sales or marketing use.

Guaranteed Shopping Security

Protecting your information is a priority. We use 256-bit Extended Validation Secure Sockets Layer (Green address bar EV-SSL) to encrypt your credit card number, name and address, so only www.gravitydefyer.com is able to decode your information.

Security Note: For your ensured security, never send us your credit card information through e-mail, online cases, or live chat sessions. Should you encounter any unauthorized charges please notify your credit card provider or financial institution.

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. If you have more questions regarding our policy, you can call our customer care team at 800-478-4703 or send us an e-mail at: customercare@gdefy.com

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

The terms used in this Privacy Policy have the same meanings as in our Terms of Use, which is accessible at https://www.gravitydefyer.com/our-terms-of-use, unless otherwise defined in this Privacy Policy.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us.Please send any questions or comments regarding this site to:

Gravity Defyer Customer Care
10643 Glenoaks Blvd.
Los Angeles, CA 91331

Retail Call Center Hours of Operation: 6:00 am - 7:00 pm
7 Days A Week
800-478-4703
Email customercare@gdefy.com