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FAQ’s

What is the GDEFY rewards Program?
This is a rewards program that benefits its members with points every time they shop. All members have access to free shipping on shoes, birthday points and special tier speicific promotions.
How do I earn points?
$1 spent = 10 points. Members earn points every time they shop. Members can also earn points by performing certain other program actions such as writing a review, referring a friend, etc. See the next question for more details on how to earn points.
Where do i see my points?
To view how many points you have accumulated, sign in to your gdefy account and visit your Account Details.
Do my points expire?
Yes, the points will expire after 36 months of account inactivity. Account inactivity occurs when you do not earn or redeem points.
How do I enroll in the program?
Enrollment is completely free. Create an account on the gdefy.com and you’ll automatically be enrolled in the Gdefy Rewards.
When will I see my point adjustments?
Points earned with each purchase are updated in your account once the order is shipped.
How long will i be in my current tier?
Your current tier vailidity is for 12 months, within 12 months if you don't accure the tier points then you'll be adjusted to a tier based on your current points.
Why is my tier different downgraded?
Tier adjustments happen every 12 months based on your last 12 months accured points. for example if you are current tier is gold, then in order to retain this tier status within 12 months you need to accure 5000 points.
When will I see my point adjustments?
Points earned with each purchase are updated in your account once the order is shipped.
What can I do if I still have questions about the GDEFY VIP rewards?
Please contact Customer Service at customercare@gdefy.com or 1-800-429-0039.
How do i earn points for my bday, twitter follow and other activities?
You need to navigate to your account on the site and enter your birthday month and date to earn Bday points
Can i combine my rewards with other promotions?
Rewards are not combinable with other promotions.
For full program details visit https://www.gdefy.com/rewards-tos