Order Status


Viewing your order status online is easy:

  • 1. Log-in to My Account.
  • 2. Select "View Order Details" of the order you are looking to details on.
  • 3. Your Order summary, status and tracking information will be available on this page.
  • The order "Status" will be in the top right of the page.
  • For tracking / shipping orders, click on the tracking number.
  • No Online Account? If you do not have an online account, please either do the following:
  • CHAT with an online representative.
  • Email us at customercare@gdefy.com
  • Call us at 1-(800)-478-4703 (open M-F 8am-5pm Pacific Time)