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Our unique shoes have been tested comprehensively to fit standardized U.S. allocated shoes sizes. If the shoes do not fit just return them for a free exchange.

Most of our shoes offer additional width options and our exclusive Perfect-Fit Insole. In the event of any sizing issue, return them for a free exchange.

To maximize the benefits of our Gravity Defyer shoes, it is important that you try them on in the comfort and safety of your home to ensure proper adjustment to the shoes. Some customers have previously experienced heavy pressure on the balls of their toes and minor motion sickness when initially wearing the shoes. A simple solution that our customers have found is to simply remove the shoes and try them again after 24 hours.

Yes! Gravity Defyer offers a wonderful catalog. To sign up, please visit Catalog Signup

The excitement surrounding our Gravity Defyer footwear often leads to rapid sales, occasionally resulting in stock shortages. We allocate our shoes on a "first come, first served" basis, and there are times when an item you wish to purchase may be sold out due to high demand. For certain new releases, we do offer the option to pre order. When you place a preorder with us, our Customer Service team will provide a projected delivery date for your Gravity Defyer shoes. Although preordering is a great option, we also suggest considering our available in-stock selections. With a plethora of colors and styles ready for immediate delivery, you're likely to find an alternative that suits your needs.

All medical reimbursement claims for A5500 Diabetic shoes are handled through Medicare. Please contact Medicare directly at 1-800-633-4227 or reach out to your primary care physician if you have any questions about this process.